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Your phone rings while you're under a car.

Every missed call is an MOT or a service booking that goes to the garage down the road. We answer every one, 24/7, and book it straight into your diary — so you can keep working.

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The problem

You already know how many calls you miss. You just can't do anything about it.

Research on UK small businesses puts the proportion of calls that go unanswered at around 62%. For a garage that number isn't laziness — it's physics. You're under a ramp, your hands are filthy, you're mid-MOT, or it's 6pm and everyone's gone home.

The caller doesn't leave a voicemail. They ring the next garage on the list. You never find out it happened.

A booked service slot is worth roughly £80–120. Three to five missed a week is over £1,000 a month walking out silently — and it doesn't show up anywhere in your accounts, because it never became a job.

What we do

Automotor — the system built around a garage's actual day.

Answers every call, day or night

A 24/7 AI receptionist picks up when you can't — evenings, weekends, and while you're on the ramp. Callers get a real conversation, not a voicemail beep.

Books straight into your diary

MOTs, services, diagnostics — taken and slotted into your calendar with the reg, the job and the customer's details already captured.

Chases MOT reminders automatically

Due dates tracked, reminders sent by text and WhatsApp before the certificate expires. Repeat work that used to depend on the customer remembering.

Follows up quotes you'd otherwise forget

Quoted a job that went quiet? It gets chased on a schedule, politely, until you get a yes or a no.

Asks for the review at the right moment

Automatic review requests after a completed job — while they're still pleased, not three weeks later.

One system, one bill

Phone handling, booking, reminders, follow-up, reviews and reporting in one place, instead of four subscriptions that don't talk to each other.

How it starts

A free System Score, before you spend anything.

We run a free audit of how your garage currently handles enquiries — how calls are answered, what happens out of hours, how bookings are taken, whether quotes get chased, and how your reviews compare locally.

You get a clear breakdown of what's working, what's leaking, and what it would cost to fix. Takes about 20 minutes on a video call. No obligation, and you keep the findings either way.

If you want us to build it, plans start at £299/month on a 24-month term (£329 on 12 months) plus a one-off onboarding fee that covers the actual build work.

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Straight answers

What garage owners ask us.

Will customers know it's not a person?

It's a natural conversation, not a menu of options. It takes the reg, the job and the contact details, and books the slot. Anything it can't handle is passed to you with the full context, so nobody gets stuck in a loop.

Do I have to change my booking system?

No. We build around how your garage already works. The point is to stop calls being missed, not to make you learn new software.

How long until it's running?

Every plan starts with a real build — specialist work configuring your call handling, diary, reminders and follow-ups before anything goes live. That's what the onboarding fee pays for. Software on its own doesn't answer your phone.

What if it doesn't work for us?

Start with the free audit. If the numbers don't justify it, we'll tell you — we'd rather say so than sell you a system you don't need.

How much does it cost?

Plans start at £299 a month on a 24-month term, or £329 on 12 months, plus a one-off onboarding fee that covers the build work. Full detail is on our pricing page.

Does it answer out of hours and at weekends?

Yes. It answers day or night, including weekends and bank holidays. A customer ringing at 7pm about a service gets booked into the diary instead of ringing out.

Can it handle MOT reminders and service due dates?

Yes. It chases MOT reminders automatically and follows up quotes that would otherwise be forgotten. That work happens in the background, without anyone in the workshop having to remember it.

What happens if two customers ring at the same time?

Both are answered. There is no queue and no hold music, so a second caller is never left waiting while the first one is dealt with.

Where does our customer data go?

We are a UK company, registered in England and Wales as Autonomous AI Ltd, company number 17102156. Customer data is handled under UK GDPR, and we set out what we hold and why in our privacy policy.

Find out what you're missing.

Free System Score. 20 minutes. No obligation.

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