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You paid for the enquiry. Then it waited.

Dental, physiotherapy, private clinics and wellness. The lead is bought, the diary is the asset, and both leak quietly.

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The problem

Two leaks, both already paid for.

High-value patient leads cost £30–£100 each. They then sit unanswered while the practice is with patients, which is exactly when enquiries arrive.

At the same time 10–20% of appointments no-show, against £200–£500 an hour of chair time that has already been staffed and paid for.

Both leaks are downstream of money you have already spent. Converting what you have bought and protecting the diary costs less than buying more leads.

What we do

CareFlow — convert what you already paid for.

Instant enquiry response

Every enquiry answered when it arrives, not when reception is free, with consented follow-up afterwards.

No-show killer

Deposits plus staged reminders, so the slot is either honoured or released in time to refill it.

Recall and rebooking engine

Due dates tracked and patients invited back automatically, instead of depending on someone remembering.

Treatment-plan follow-up

Plans that were discussed but never started are followed up, along with dormant-patient reactivation.

PMS integration by API

Connects to your practice management system on the Scale plan, so the diary stays the single source of truth.

Special-category data handled properly

Patient lists never sync to ad audiences. No health details go into messages without explicit consent.

How it starts

A free System Score, before you spend anything.

We run a free audit of how your practice currently handles enquiries and protects the diary. How enquiries are answered, what happens out of hours, your no-show rate, and whether recall actually runs.

You get a clear breakdown of what's working, what's leaking, and what it would cost to fix. Takes about 20 minutes on a video call. No obligation, and you keep the findings either way.

If you want us to build it, plans start at £299/month on a 24-month term (£329 on 12 months) plus a one-off onboarding fee that covers the actual build work.

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Straight answers

What practice owners ask us.

Will patients know it is not a person?

It is a natural conversation, not a menu of options. It takes the enquiry and books the appointment. Anything clinical is passed to your team rather than answered.

Does it give clinical advice?

No. It handles enquiries, bookings, reminders and recall. Clinical questions are routed to your team with the context attached, never answered by the system.

How is patient data handled?

Health data is special-category under UK GDPR. Patient lists never sync to ad audiences, and no health details go into messages without explicit consent. We are a UK company, registered in England and Wales as Autonomous AI Ltd, company number 17102156. Data is handled under UK GDPR, and we set out what we hold and why in our privacy policy.

Will it work with our practice management system?

On the Scale plan it integrates by API. On other plans we build around it so the diary stays correct without you changing systems.

Can it reduce no-shows?

That is what deposits and staged reminders are for. Where a patient still cannot attend, the slot is released early enough to be refilled.

How much does it cost?

Plans start at £299 a month on a 24-month term, or £329 on 12 months, plus a one-off onboarding fee that covers the build work. Full detail is on our pricing page.

How long until it is running?

Every plan starts with a real build. Specialist work configuring your call handling, diary, reminders and follow-ups before anything goes live. That is what the onboarding fee pays for. Software on its own does not answer your phone.

What if it does not work for us?

Start with the free audit. If the numbers do not justify it, we will say so rather than sell you a system you do not need.

Find out what the diary is losing.

Free System Score. 20 minutes. No obligation.

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